What we are translates into what we do and how we do it

We carry out our activities in the Portuguese banking sector, with a business model centred on domestic commercial banking and corporate and individual banking, offering the full spectrum of financial products to individuals, companies and institutional clients.

Our 292 branches and 20 corporate centres cover the whole of Portugal. We are committed to serving and supporting the Portuguese business sector.

Online

Online, simples e rápido.

Abra uma conta em dois minutos.

Through our branches and digital platforms, we endeavour to meet our customers' expectations by offering them an omnichannel experience based on transparent, simple and secure financial products and services.

Everything we do is based on the highest standards of integrity and trust, and we listen to our customers in order to better integrate their voice into our business.

Novobanco's business model is based on 2 commercial banking segments.

Corporate
Retail

Specialised sector expertise
Expert teams in factoring, confirming, leasing and trade finance

Highly experienced team specialising in European funds (PRR and PT2020) with access to consultancy partners
Export and import
Documentary credits and remittances
External financing
International factoring
Forfaiting
Investment support
Factoring and confirming
Current accounts and overdrafts
Online credit for business
IFAP credit lines (advance)

Treasury management support
Medium and long-term financing

Leasing and renting solutions
Credit lines with preferred conditions
Payment methods and collections
Direct debit transactions, POS, digital payments gateway
Payments and transfers
NB Express Cash to simplify cash management
Employee benefits
Restaurant and credit cards
Car solutions, with leasing and renting tailored to customers' needs
Occupational injury and multi-risk insurance

Visit our corporate site

Card, payment & accounts
Accounts for different purposes with online opening

Strong authentication system (e.g. contactless, virtual cards, MB Way)
Mortgage
Purchase and construction
Online submission of the simulation
Special conditions for young people and non-residents
Consumer credit
Simulation and online submission
Credit insurance with unemployment insurance and life insurance
POS partnership: "Heypay"

Savings and investment
Deposits and PPRs
Investment funds, unit linked, structured deposits
Discretionary management and consultancy
Insurance
Life Insurance
Health, Home and Car Insurance
Personal and occupational injury protection
Small businesses
Business accounts for small companies

Treasury and payment solutions
Multi-risk business insurance

Visit our retail site

New distribution model

We have rethought our distribution model and way of serving to adapt to new customer expectations and preferences.

The new distribution model brings together in a single concept the renewal of the physical branch network, the technological infrastructure, omnichannel, partnerships, new roles within the organisation, communication and relations with the community.

Online

Online, simples e rápido.

Abra uma conta em dois minutos.

Market shares

Global

+0.2pp YoY
Trade finance

+1.7pp YTD

Mortgage loans

stable YoY
Households

+0.1pp YoY

Corporate credit

+0.2pp YoY
Corporate

+0.5pp YoY

as of May 2023

The market recognizes our performance with awards and recognitions

2024

SRP Europe Awards

"Best Distributor, Portugal" for structured retail products
Best Trade Finance Provider

Global Finance Magazine

2023

The Banker (Financial Times) Awards

Novobanco is "Bank of the Year 2023" in Portugal
The International Banker Awards

Novobanco winner of the Best Innovation in Retail Banking award
SCI CRT Awards

Novobanco winner of the Transaction of the year award

Global Finance awards

Novobanco named the top Trade Finance Provider in Portugal for the fifth consecutive year by "Global Finance" magazine.
Refinitiv Lipper Fund Awards

NB Euro Bond fund honored as the best Euro bond fund in Europe for the 12th year, excelling over the last 3, 5, and 10 years.
SRP Europe Awards

Novobanco wins "Best Distributor, Portugal" award, reaffirming international recognition for its strong and consistent performance in Structured Products.

2022

Global Finance awards
Novobanco wins the following categories:

Best sub-costudian Bank
Best Trade finance provider
D-Rating awards

Novobanco recognized as Best performer in digital Retail Banking in Portugal
Jornal de Negócios / APFIPP awards

GNB Gestão de Ativos wins 2 awards

Banking Tech Awards

Novobanco's app wins Best Mobile Initiative for the second year
SRP Europe Awards

Novobanco wins Best distributor Portugal
Rankia Portugal

GNB Gestão de Ativos wins best retirement fund category

Finovate Awards

Digital remote signature iniciative makes the shortlist of the award for best user experience
Human resources awards

Novobanco wins best use of technology in HR by the IIRH – Instituto de Informação em Recursos Humanos

2021

Global Finance awards
Novobanco wins:

Best sub-custodian Bank in Portugal
BestTrade Finance Provider in Portugal
SRP Europe Awards

Novobanco elected Best Distributor, Portugal
Issuance of the Republic's debt by IGCP

Novobanco was once again the only Portuguese bank in the chosen consortium

Digital CX awards

Novobanco's online insurance subscription solution wins
Banking Tech Awards

Novobanco's app wins Best Mobile Initiative
Portugal Digital Awards

Novobanco's app do makes the shortlist

Jornal de Negócios / APFIPP awards
GNB Gestão de Ativos awarded with the following products:

NB Euro Bond
NB PPR
PPR Vintage
Refinitiv Lipper Fund Awards

NB Eurobond of GNB Gestão de Ativos wins
Cfi.co Awards

GNB Gestão de Ativos honoured for Best Bond Fund Manager (Portugal)

Awards are the sole responsibility of the organisations granting them

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