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Online banking: how to use it

Digital well-being

In order to improved people's digital knowledge, we have joined the Financial Education Project - Digital Literacy Programme of the Portuguese Banking Association (APB). "Everything you need to know about online banking" is the name of the programme you want:
  • Developing

    a set of basic digital skills from the user's perspective;

  • Helping

    to train the target population to use digital channels;

  • Raising awareness

    of the importance of adopting safer and more informed financial behaviour;

  • Encouraging

    rising levels of Digital and Financial Literacy in Portugal.

Digital literacy programme

Carrying out transactions, making payments and checking your account are just some of the topics covered in the programme "Everything you need to know about online banking". Check out the 12 information sessions and improve your digital skills.
How do I access my bank online?

Learn how to log in to your bank's website or app simply and securely in this video made by APB, and start using your bank's digital channels whenever you need to.

What operations can I do on my online bank?

Find out how your bank's website or app works and discover all the types of banking operations you can do online, simply and securely.

How do I access my bank online?

Learn how to log in to the novobanco website or app simply and securely in this video made by APB, and start using your bank's digital channels whenever you need to.

How do I make an online transfer?

Find out how to make bank transfers to Portugal or abroad via your bank's website or app. Learn how to schedule transfers and make them immediately available to the recipient.

How do I make payments to the State for services and top-ups?

Learn how to make online payments, whether to the State, Social Security, for Services or for Purchases. Find out how you can top up your mobile phone or internet service via your bank's website or app.

 

How do I pay online by card?

Find out how to make online payments with your card and why strong authentication is important for making your Internet purchases even more securely.

 

How do I use solutions like MB Way or MB NET?

Find out how MB WAY works and all the types of banking operations you can carry out via your mobile phone using this application. See how you can use MB NET and learn how to create virtual credit cards to pay for your online purchases simply and securely.

 

MB Way
MB NET
How do I build up savings online?

Learn how to manage your savings online and set up a term deposit via your bank's website or app.

 

How do I apply for credit online?

Find out what steps you need to take to apply for a loan via your bank's website or app, and find out how the personal credit solutions available from your online bank work.

 

How do I open an account online?

Find out what requirements and procedures you need to follow to open an account via your bank's website or app, without having to go to a bank branch.

 

What types of fraud are possible when I use my bank online?

Learn how to identify some of the most common ways of being attacked online, such as phishing and malware, and the precautions you should take to avoid becoming a victim of fraud.

What should I look out for when I'm online?

Watch this video to find out what you should and shouldn't do when you're online, whether you're going to your bank, making a purchase or simply browsing the Internet.